Privacy Policy
Effective Date: June 30, 2025
Pyramid Granite LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard the personal information you provide when you visit our website at www.pyramidgranite.us, contact us for services, or interact with us in any other way. This policy is governed by applicable U.S. laws, including the Virginia Consumer Data Protection Act (CDPA), and applies to all visitors, clients, and users of our services.
Information We Collect
When you engage with Pyramid Granite, we may collect personal information that you voluntarily provide, such as your name, phone number, email address, and details about your project, including preferred materials, installation dates, and job site information. This data is typically submitted through quote forms, consultation requests, or direct communication via email.
In addition to this, we collect certain technical information automatically when you browse our website. This may include your IP address, browser type, operating system, the pages you view, the time spent on our site, and referral links. We collect this data using cookies and similar technologies, including Google Analytics, to help us understand how visitors interact with our website and improve the user experience.
How We Use Your Information
We use your information to respond to inquiries, provide customized quotes, confirm project details, schedule appointments, and deliver the services you request. Your data also helps us to improve our website, streamline communication, and ensure quality customer support. Occasionally, we may use your email to send service-related messages or follow-ups regarding your ongoing or past projects.
We do not sell, rent, or lease your personal information to any third party. However, we may share your data with trusted service providers—such as analytics platforms or digital communication tools—strictly for business operations and service optimization. These providers are required to handle your information confidentially and securely.
Cookies and Tracking Technologies
Our website uses cookies to remember your preferences and collect usage statistics. Cookies are small text files that store information on your browser to help enhance performance, enable features like quote forms, and provide insights into visitor behavior. You can choose to disable cookies in your browser settings; however, doing so may impact some functionality on our site.
Data Security and Retention
Pyramid Granite takes your data security seriously. We implement reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or alteration. This includes secure servers, controlled access to project data, and up-to-date cybersecurity practices. We retain your information only as long as necessary to fulfill the purpose for which it was collected or to comply with legal and contractual obligations.
Your Rights Under Virginia Law
If you are a resident of Virginia, you have specific rights under the Virginia Consumer Data Protection Act. These rights include the ability to request access to the personal information we have about you, to correct inaccuracies, to request deletion of your data, and to opt out of certain data processing practices, such as targeted advertising or profiling. To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to qualifying requests within 45 days, or up to 90 days if an extension is reasonably required.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or store personal data from minors. If we learn that a child under 13 has submitted information through our site, we will take immediate steps to delete it.
Third-Party Links
Our website may contain links to third-party websites, including suppliers, design partners, or affiliates. These external sites have their own privacy policies and terms of use. Pyramid Granite is not responsible for the privacy practices or content of any third-party site. We encourage you to review their privacy policies before submitting any personal information.
Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a new effective date. By continuing to use our website after any changes, you accept the revised policy.
Contact Us
If you have any questions about this Privacy Policy, or if you wish to access, correct, or delete your personal information, please contact us directly.
Pyramid Granite LLC
7956 Twist Lane, Unit C
Springfield, VA 22153
Phone: (703) 455‑5757
Email: contact@pyramidgranite.us